Clinical Administrator
James’ Place Liverpool, Clinical Administrator
Job Title: Clinical Administrator
Salary: c. £25,000 per annum pro rata
Hours: 0.6 FTE, 22.5 hours per week, Monday to Wednesday
Location: Liverpool, Catharine Street, L8
The successful candidate will take a key role in facilitating a warm welcoming introduction to the Liverpool Centre for men in suicidal crisis. You will be the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. You will be expected to set and maintain the tone of the experience at James’ Place and provide efficient and effective administrative support to the centre team. Under the guidance of the Liverpool Centre Manager, you will process referrals, conduct accurate record keeping and help to ensure the centre runs safely and smoothly.
Person Specification
You will be joining a small, dedicated team at our well-established James’ Place centre in Liverpool. This role requires someone with excellent people skills who can work effectively and efficiently in an environment that is sometimes challenging. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping.
You will be the first person a man in suicidal crisis meets when he comes to James’ Place and will be the first point of contact for men calling the centre, often in times of distress, so it is vital that the successful candidate possesses strong communication and interpersonal skills.
You will be able to provide a friendly welcome and create a sense of calm even when the centre is busy.
You will support the Centre Manager and wider team to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be responsible for managing the reception area and waiting room, ensuring that the centre is always kept safe and tidy. You will be able to work proactively and have a high level of attention to detail.
How to apply
To apply, please submit your CV with a cover letter explaining why you are applying for this role to askhr@jamesplace.org.uk. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.
Closing date: 9am Monday 3rd February 2025
Interviews will be held in person on Monday 17th February 2025.
Any job offers made are subject to the receipt of two relevant satisfactory employment references.